Showing posts with the label QnA Maker

Hey blog, I have a question :) ... increasing interactivity of your blog by utilizing Microsoft Azure QnA Maker

Hello, 26th of March, 2020 - though days under Corona pandemic Today, I am going to share all details about adding funny feature into my blog for anyone who are suffering a technical problem and want to see how did i sort it out under the same situation :). It has been more than 13 years keeping "things" of computer world in public area . There are up to 120 posts that address technical issues with solution,workaround or instructions or articles for I.T lover. In this article, you will see QnA Service creation Moving posts from my blopgpot to the QnA Engine as a Knowledge base for training and processing Sending question and receiving answer Adding bot to the my blog page. First of all, let me quickly tell you why I chose QnA Maker engine of Microsoft; Create and publish a bot in teams , or elsewhere without writing a single line of code. You can also add personality to your bot using pre-built chit-chat datasets. Extract question-answer pairs from

Make Dynamics CRM smarter with Chatbot - LUIS - QnA Maker

Hello, Today, I would like to discuss with you making Dynamics CRM intelligent within our daily business. Suppose that your local Chatbot top of Microsoft Bot Framework welcomes your customer (  Create simple Chatbot solution over Microsoft Bot Framework in visual Studio 2017 - Step By Step instruction ) and receives text messages in human-readable format then converts it to machine-readbable (  LUIS - Language Understanding Intelligent Service - step by step instruction ) and finally triggers an operation in Dynamics CRM  or Azure Bot service receives customer questions then answers them through Knowledge Articles of Dynamics CRM without reaching out call center agent or customer representative (  Step by step instruction of QnA Maker configuration then Train it based on Dynamics CRM Sample Data Knowlegedbased artciles ) Here is high level picture of above scenarios;  Scenario 1 (process line with blue arrows): Customer connects to company portal or selfcare por